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	<title>Fastwebwork</title>
	<atom:link href="http://fastwebwork.com/?feed=rss2" rel="self" type="application/rss+xml" />
	<link>http://fastwebwork.com</link>
	<description>Creating custom solutions... FAST</description>
	<lastBuildDate>Fri, 30 Oct 2009 04:14:35 +0000</lastBuildDate>
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		<title>Variables, Values, Operators (JavaScript)</title>
		<link>http://fastwebwork.com/?p=247</link>
		<comments>http://fastwebwork.com/?p=247#comments</comments>
		<pubDate>Thu, 15 Oct 2009 14:14:02 +0000</pubDate>
		<dc:creator>Jonathon</dc:creator>
				<category><![CDATA[Systems]]></category>

		<guid isPermaLink="false">http://fastwebwork.com/?p=247</guid>
		<description><![CDATA[Variables, Values and Operators are simply a way to describe something.
For example: 
A = monday. 
&#8220;A&#8221; is your variable
&#8220;=&#8221; is your operator
&#8220;monday&#8221; is your value.
Variables are easily set, reset, and changed. You can name a variable almost anything you want, as long as it starts with a letter or an underscore; however it is important [...]]]></description>
			<content:encoded><![CDATA[<p id="top" />Variables, Values and Operators are simply a way to describe something.</p>
<p>For example: </p>
<p>A = monday. </p>
<p>&#8220;A&#8221; is your variable<br />
&#8220;=&#8221; is your operator<br />
&#8220;monday&#8221; is your value.</p>
<p>Variables are easily set, reset, and changed. You can name a variable almost anything you want, as long as it starts with a letter or an underscore; however it is important to note the case sensitivity of JavaScript. A variable &#8220;name&#8221; is not the same as &#8220;Name&#8221;. Creating a variable is also known as declaring a variable. The declaration is done through the var function.</p>
<p>You may assign a value to the variable in the declaration, or leave the value as null. A value is simply what an object or variable represents.</p>
<p>Operators are simply, the methods used to assign, or change, the value of a variable, or object. The = sign is actually an assignment operator, where as == represents equality. The + sign is the concatenation operator, basically the addition of anything, arithmetic or not. To add one to the value of a variable you can use ++, the same principal applies with subtracting one from the value using &#8211;. All other mathematical operations are, and are used the same way as in mathematics. Sounds complicated, but in practice is very simple.</p>
<div style="height: 120px;width: 100%;background-color: #cccc66">var x;  // The declaration of variable x. The value is null.<br />
var y=7; // The declaration of variable y , while assigning the value.<br />
var z=&#8221;string&#8221;; // Variables can contain almost anything, not just numbers.<br />
x = 3; // This assigns the value of x to be 3.<br />
x = 3 + y; //The value of x has been reset to the value of y+3 or 10.</div>
]]></content:encoded>
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		<slash:comments>11</slash:comments>
		</item>
		<item>
		<title>Windows 7 RTM</title>
		<link>http://fastwebwork.com/?p=144</link>
		<comments>http://fastwebwork.com/?p=144#comments</comments>
		<pubDate>Mon, 17 Aug 2009 17:04:21 +0000</pubDate>
		<dc:creator>Jonathon</dc:creator>
				<category><![CDATA[Systems]]></category>

		<guid isPermaLink="false">http://fastwebwork.com/?p=144</guid>
		<description><![CDATA[Well, I got it.
Windows 7 RTM.
And I’ve been working now to upgrade to it for quite a few hours. 
I know that the last article I wrote had some interesting commentary on Windows 7, and that there were some people who wanted more.  I’ve got more articles I’m going to write about Windows 7 [...]]]></description>
			<content:encoded><![CDATA[<p id="top" />Well, I got it.</p>
<p>Windows 7 RTM.</p>
<p>And I’ve been working now to upgrade to it for quite a few hours. </p>
<p>I know that the last article I wrote had some interesting commentary on Windows 7, and that there were some people who wanted more.  I’ve got more articles I’m going to write about Windows 7 and the features, but I decided to wait until I had the RTM version on my machine before adding the next installment.  Installments will be much more frequent now that I have it and it’s installed and functional.</p>
<p>I was running Windows XP on my machine.  To get from Windows XP to Windows 7 requires a few steps.  First, you have to download the install files and then run it.  And poof, you have Windows 7.  As if Microsoft would make it that easy.  Of course they wouldn’t.</p>
<p>I ran the setup and it told me that I should run the upgrade advisor.  Of course, they neglect to mention that even though the product is no longer beta, the upgrade advisor is.  So, I run upgrade advisor and it takes a good 7 to 8 minutes to come back and tell me, no, you can’t get there from here.  Go about 3 blocks that-away and ask someone, because you can’t get there from here.  (Apologies to Jeff Foxworthy.)  I had to have Vista installed to upgrade to Windows 7.</p>
<p>I went to MSDN, downloaded Windows Vista (which I’d sworn would never be installed on this machine, but to achieve my goals, I had to do what was needed).  Another 2 hours gone, and I broke open the ISO and ran setup.  And poof, I had Vista and then rebooted and ran the Windows 7 install and poof, there was Windows 7.  No.  Of course not.  It couldn’t be that easy.</p>
<p>Being the person I am, I decided that I would install all the updates that are needed as they came out.  I like installing even the optional updates.  One of those updates was Windows Power Shell.  It’s a really neat tool that everyone in the Microsoft Windows PowerShell team is raving about as if it were the world’s gift to scripting.  I’ve never actually used it.  But, I had it installed, and Vista said it couldn’t install with PowerShell.  So, I went to Add/Remove programs, and of course, no PowerShell.  No Microsoft Windows Power Shell.  No Windows PowerShell.  No Windows Power Shell 1.0.  No trace of it anywhere.  It turns out that a security patch removed the PowerShell entry from the Add/Remove programs list.  I had to go into the registry and pull the uninstall key from an entry that was in there.  This sounds like something everyone should be able to do, right?  Clearly, design and function are not strong in this process.</p>
<p>So far, this experience has been far from smooth.  I ran the Vista installer and when it was done, I tried running the Windows 7 installer, and ran it and poof, I had Windows 7.  No.  It couldn’t be that easy.  I ran it and was told that I had to have either Vista Service Pack 1 or Vista Service Pack 2 to continue with an upgrade.  I realized my mistake.  I’d downloaded Windows Vista.  Not Windows Vista Service Pack 2.  So, after waiting overnight for my machine to upgrade to Vista, I had to do even more patching to get to where I needed to go.  Being somewhat impatient about it, I went to the MSDN home page and downloaded the Vista Service Pack 2.  I ran Service Pack 2 and it churned along for a few minutes and then told me that I had to have Service Pack 1 to continue.  I installed Service Pack 1, and re-ran the upgrade advisor.  It said I was good to go.  Now, on to the installation of Windows 7.  Finally.</p>
<p>It ran through the installation, rebooted multiple times and then came up with almost all my applications.  My desktop settings were retained.  My passwords were retained.  My network access had to be re-entered, and my AVG had to be reinstalled, but for the most part, this was about the smoothest upgrade, especially with two OS level jumps I’ve ever experienced.  AVG and the network settings both broke on the upgrade to Vista, not Windows 7.  The only adjustment I had to make was my video.  I’m running a Dell OptiPlex GX270 and the video card seems to be the type that was around when Moses was a choirboy.  But, that was actually relatively simple.  I downloaded the Windows XP drivers from Dell for the video card, ran them in XP compatibility mode and rebooted and my machine worked just fine.</p>
<p>Annoying, somewhat.  Slow?  I started this process on Friday evening, and it’s Sunday morning as I type this, but, part of that was the machine.  (I have two SATA drives and an IDE that conflict so I actually have to be there to interrupt during each reboot.)  But, all-in-all, a very satisfying upgrade.  </p>
<p>Next up, I will explore the various features of the new Operating System and go over some of the fun new things.  </p>
]]></content:encoded>
			<wfw:commentRss>http://fastwebwork.com/?feed=rss2&amp;p=144</wfw:commentRss>
		<slash:comments>5</slash:comments>
		</item>
		<item>
		<title>Html Images</title>
		<link>http://fastwebwork.com/?p=104</link>
		<comments>http://fastwebwork.com/?p=104#comments</comments>
		<pubDate>Sat, 01 Aug 2009 06:51:26 +0000</pubDate>
		<dc:creator>Jonathon</dc:creator>
				<category><![CDATA[HTML Tutorial]]></category>

		<guid isPermaLink="false">http://fastwebwork.com/?p=104</guid>
		<description><![CDATA[Html image usage explained.]]></description>
			<content:encoded><![CDATA[<p id="top" />    Image elements are one of the easiest and quickest ways, in Html, to display images. There are many attributes that can modify images, but only 2 are required, source(src), and alternate text(alt). The src attributes the actual location of the image, whether it be local or elsewhere. Local sources are represented by the image path on the server itself; external images are represented by the url to the image. Alternate text is text describing the image that can be displayed in addition to or in place of the image itself. This is what it could look like if done correctly.</p>
<hr />
<blockquote><p>A simple Image</p>
<div style="height: 50px; width: 100%; background-color: #cccc66;">
&lt;img src=&#8221;http://fastwebwork.com/wp-content/uploads/2009/06/untitled1.jpg&#8221; alt=&#8221;Web Safe Colors&#8221; /&gt;</div>
<p style="font-family:verdana,arial,sans-serif;font-size:8px;">
</blockquote>
]]></content:encoded>
			<wfw:commentRss>http://fastwebwork.com/?feed=rss2&amp;p=104</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Html Paragraphs</title>
		<link>http://fastwebwork.com/?p=101</link>
		<comments>http://fastwebwork.com/?p=101#comments</comments>
		<pubDate>Sat, 01 Aug 2009 05:49:08 +0000</pubDate>
		<dc:creator>Jonathon</dc:creator>
				<category><![CDATA[HTML Tutorial]]></category>

		<guid isPermaLink="false">http://fastwebwork.com/?p=101</guid>
		<description><![CDATA[Html paragraphs explained.]]></description>
			<content:encoded><![CDATA[<p id="top" />In Html a paragraph is the exact same thing as in normal literature, with one minor addition. For the sake of neatness and ease of formatting, each paragraph is contained within its own element. So when later on you need to move it around to make it sound better, or put it in a table, its a simple copy and paste of the entire paragraph instead of fiddling with alot of code. This is what it could look like</p>
<hr />
<blockquote><p>Two paragraphs</p>
<div style="height: 50px; width: 100%; background-color: #cccc66;">
&lt;p&gt; Hello World! &lt;/p&gt;<br />
&lt;p&gt; This is a similar paragraph to the one above.  &lt;/p&gt;</div>
</blockquote>
]]></content:encoded>
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		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>Html Elements</title>
		<link>http://fastwebwork.com/?p=96</link>
		<comments>http://fastwebwork.com/?p=96#comments</comments>
		<pubDate>Sat, 01 Aug 2009 05:33:12 +0000</pubDate>
		<dc:creator>Jonathon</dc:creator>
				<category><![CDATA[HTML Tutorial]]></category>

		<guid isPermaLink="false">http://fastwebwork.com/?p=96</guid>
		<description><![CDATA[Html Elements explained.]]></description>
			<content:encoded><![CDATA[<p id="top" />To teach Html elements, is not to teach a technique as in many of the other tutorials, but to teach a concept. The code used in Html, is contained within tags, or Elements. A Html element is the Html code contained within one set of tags. Elements start with an opening tag (&lt;#&gt;) and end with a closing tag (&lt;/#&gt;). An html document is made up of several nested elements, or elements within elements. In code you will encounter empty elements, or elements that do not contain anything at all. This is what it could look like.</p>
<hr />
<blockquote><p>A simple element</p>
<div style="height: 50px; width: 100%; background-color: #cccc66;">&lt;p&gt; Hello World! &lt;/p&gt;</div>
<p style="font-family:verdana,arial,sans-serif;font-size:8px;">
<p>A nested element</p>
<div style="height: 115px; width: 100%; background-color: #cccc66;">&lt;html&gt;<br />
&lt;body&gt;<br />
&lt;p&gt; Hello World! &lt;/p&gt;<br />
&lt;/body&gt;<br />
&lt;/html&gt;</div>
<p style="font-family:verdana,arial,sans-serif;font-size:8px;">
<p>An empty element</p>
<div style="height: 50px; width: 100%; background-color: #cccc66;">&lt;p&gt; Hello World! &lt;/p&gt;<br />
&lt;p&gt;  &lt;/p&gt;</div>
<p style="font-family:verdana,arial,sans-serif;font-size:8px;">
</blockquote>
]]></content:encoded>
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		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Html Headings</title>
		<link>http://fastwebwork.com/?p=89</link>
		<comments>http://fastwebwork.com/?p=89#comments</comments>
		<pubDate>Sat, 01 Aug 2009 05:04:28 +0000</pubDate>
		<dc:creator>Jonathon</dc:creator>
				<category><![CDATA[HTML Tutorial]]></category>

		<guid isPermaLink="false">http://fastwebwork.com/?p=89</guid>
		<description><![CDATA[Usage of headings explained]]></description>
			<content:encoded><![CDATA[<p id="top" />       A heading is exactly what it sounds like, a peice of text that is at the head of a web page. In Html we use heading tags to ease the heading process and indicate to search engines what our headings are. Search engines use your headers to quickly index the web page within their database. The fact that search engines use these tags to index and identify our site makes the usage of headers a worthy cause to include in our code. There are six different sizes of headers varying in decending order from 1 to 6. This is what it could look like.<br />
</hr>
<blockquote><p> Some Headers in order</p>
<div style="height: 180px; width: 100%; background-color: #cccc66;">
&lt;body&gt;<br />
&lt;h1&gt; Headers &lt;/h1&gt;<br />
&lt;h2&gt; Go &lt;/h2&gt;<br />
&lt;h3&gt; From &lt;/h3&gt;<br />
&lt;h4&gt; Big &lt;/h4&gt;<br />
&lt;h5&gt; To &lt;/h5&gt;<br />
&lt;h6&gt; Small &lt;/h6&gt;<br />
&lt;/body&gt;</div>
<p style="font-family:verdana,arial,sans-serif;font-size:8px;">
<p>Which gives you</p>
<div style="height: 180px; width: 100%; background-color: #cccc66;">
<h1>Headers</h1>
<h2>Go</h2>
<h3>From</h3>
<h4>Big</h4>
<h5>To</h5>
<h6>Small</h6>
<p style="font-family:verdana,arial,sans-serif;font-size:8px;">
</blockquote>
]]></content:encoded>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Html Basics</title>
		<link>http://fastwebwork.com/?p=85</link>
		<comments>http://fastwebwork.com/?p=85#comments</comments>
		<pubDate>Thu, 30 Jul 2009 18:49:37 +0000</pubDate>
		<dc:creator>Jonathon</dc:creator>
				<category><![CDATA[HTML Tutorial]]></category>

		<guid isPermaLink="false">http://fastwebwork.com/?p=85</guid>
		<description><![CDATA[Intro to HTML tutorials.]]></description>
			<content:encoded><![CDATA[<p id="top" />There are many different web based computer languages of which creates everything you see and interact with on the web. The only consistent factor throughout the entire list of languages, is the usage of Html (Hyper-text markup language). Thankfully for us, the basics of Html are fairly simple enough, making it a great place to get your feet wet in the web programing world. The following articles are comprised of tutorials and helpful tidbits that will get you started.</p>
]]></content:encoded>
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		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Microsoft 7 &#8211; Windows Newest OS</title>
		<link>http://fastwebwork.com/?p=43</link>
		<comments>http://fastwebwork.com/?p=43#comments</comments>
		<pubDate>Mon, 08 Jun 2009 20:17:12 +0000</pubDate>
		<dc:creator>Paul</dc:creator>
				<category><![CDATA[Systems]]></category>

		<guid isPermaLink="false">http://fastwebwork.com/?p=43</guid>
		<description><![CDATA[
First let’s peek at the history of Windows in general.  In August of 1995, Microsoft changed the way computers would be seen from that moment on.  With the release of Windows 95, Microsoft launched a fully graphical environment.  Some people will note that Microsoft was not the first, nor was it the most technologically advanced fully [...]]]></description>
			<content:encoded><![CDATA[<p id="top" />
<p class="MsoNormal">First let’s peek at the history of Windows in general.  In August of 1995, <span class="yshortcuts">Microsoft</span> changed the way computers would be seen from that moment on.  With the release of Windows 95, Microsoft launched a fully graphical environment.  Some people will note that Microsoft was not the first, nor was it the most technologically advanced fully graphical environment, and technically, it still ran on a DOS core, but for the most part, the average user powered on their machine, saw the <span class="yshortcuts">Windows 95 logo</span> and then was able to click on the “Start” button.  Microsoft brought the graphical environment to the masses.  Where <span class="yshortcuts">Apple</span> had sold hundreds of thousands of copies of its graphical environment, and had breached the million unit mark by the release of <span class="yshortcuts">Windows 95</span>, and IBM had sold several million copies of OS/2, Microsoft came out swinging.  They sold hundreds of millions of copies of Windows 95 and to a certain extent, the race was over.</p>
<p class="MsoNormal">In 2000, Microsoft took their business and server platform, Windows NT and combined it with the user-friendly environment of Windows 95 and released <span class="yshortcuts">Windows 2000</span>.  Windows 2000 had the server and workstation versions.  It made a more solid platform for user as well as administrators.  It didn’t have the general appeal as it was more of a business system.  Microsoft released <span class="yshortcuts">Windows XP</span> to have the strengths of Windows 2000 and the commercial appeal of Windows 95.</p>
<p class="MsoNormal">We all are aware that Microsoft released <span class="yshortcuts">Windows Vista</span> in 2007 to give a whole new platform and refresh to the Windows environment.  It was panned by critics, and rightfully so, as slow and bloated.  It had memory issues and didn’t have all the bells and whistles Microsoft had promised.  Whether it was able to be improved or not, the Vista brand name became poison in the marketplace.  Microsoft had planned on updating Vista to repair some of the issues they had not fixed, but instead, moved forward heavily with Windows 7 to refresh the Windows line and put in the new technologies that Microsoft promised without the poison pill of Vista.</p>
<p class="MsoNormal">So what is Windows 7?  Why would I want to use it?  Is it worth the cost or riddled with bugs like previous versions?  Windows 7 is the next version of the <span class="yshortcuts">Microsoft operating system environment</span>.  It is supposed to be faster, more stable and more reliable than Windows Vista.  It is supposed to be more backward compatible as well as forward compatible than Vista.  It is supposed to run a larger number of older applications than Vista, or even Windows XP.  And the ultimate question becomes…. Is it?</p>
<p class="MsoNormal">Why would we want to go to a new version of the operating system?  It’s a complex, yet easy answer.  Machines are getting faster and have much more capability.  Ten years ago, a terabyte drive would have cost a king’s ransom.  Now, it’s relatively inexpensive.  Processors are now no longer represented by clock speed, but model number.  The speed of the average computer has doubled in the last 18 months, and the memory amounts, which used to be considered high when you reached into the megabyte level, are now in the multiple gigabytes.  So, an operating system designed to take advantage of the new processors was bound to be the standard.  Microsoft has announced stop dates for shipping new units of Windows XP, and so to provide a new computer, vendors are going to have to choose; Windows Vista or Windows 7.  Most vendors will choose Windows 7.  That’s the short end of it.  The long end is there are tremendous new advantages of the operating system.  There are new applications coming out that will take advantage of the new Windows platform.  There are <span class="yshortcuts">new operating system</span> parts and pieces that will take advantage of the new hardware and software.  Microsoft created the .Net Framework back in 2002 when they released <span class="yshortcuts">Visual Studio</span> 2002.  The .Net Framework allows for new applications to be created and minimal amounts of additional software to be included.  With Windows 7, Microsoft is releasing the .Net Framework 4.0.  It will work with the new Visual Studio 2010.  For developers, this will be an added bonus for switching to Windows 7.  There is the Aero desktop, which, for users, is one of the more exciting features of both Vista and Windows 7.  The major difference is that in Windows 7, they’ve removed the majority of the bugs, and it now works with a tremendous amount less hardware required.  They’ve included the new DirectX 11 so gamers will have something to be happy about.  DirectX is the platform that game developers use to create 3D graphics, sound and other graphics capabilities in the Microsoft world.  DirectX 11 promises a tremendous new level of graphical interaction and a great new platform for developing some astounding new graphics.  There is the new WinFS environment.  WinFS stands for <span class="yshortcuts">Windows File System</span>.  Now, most average users aren’t all that excited over a <span class="yshortcuts">new file system</span>, but in this case, it’s actually a reason to switch to Windows 7.  WinFS was promised in Vista, but dropped at the last minute due to the technical challenges inherent in making it work.  What is it?  Simply, they use database technology, borrowed from the <span class="yshortcuts">SQL Server team</span>, to catalog all your files.  In Windows Vista or older, if you had to search for a file, you would go to the search engine, and type in the name and it would search through every file on your system and eventually present you with a list.  In Vista, if you allowed indexing, they simulated WinFS, and you could type in the first few letters and it would show up.  Now, in WinFS, it is no longer simulated, it is real.  The speed advantages are tremendous and will give the average user a much better experience.</p>
<p class="MsoNormal">Now, there are a lot of new adventures in Windows 7, but what is still there?  What applications did they give a facelift to?  Notepad, Windows Calculator, Windows Media Player, Internet Explorer, MS Paint and WordPad are all enhanced.  Notepad has new formats and takes advantage of the ribbon menu controls found in Office 2007.  Windows Calculator has a full new interface.  Microsoft added many new features and enhancements to <span class="yshortcuts">Windows Media Player</span> as well as completely rewriting <span class="yshortcuts">Internet Explorer</span>from the ground up.  MS Paint and WordPad also take advantage of the ribbon controls in Office 2007, as well as WordPad now has save options for the DocX format found in the Office 2007 suite.</p>
<p class="MsoNormal">Over the coming few articles, I’ll be investigating Windows 7, first providing looks into the updated applications listed above, and then delving into the newer and more robust features of the Windows 7 environment.</p>
]]></content:encoded>
			<wfw:commentRss>http://fastwebwork.com/?feed=rss2&amp;p=43</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Web Safe Colors</title>
		<link>http://fastwebwork.com/?p=24</link>
		<comments>http://fastwebwork.com/?p=24#comments</comments>
		<pubDate>Sun, 07 Jun 2009 20:43:13 +0000</pubDate>
		<dc:creator>Jonathon</dc:creator>
				<category><![CDATA[HTML Tutorial]]></category>

		<guid isPermaLink="false">http://fastwebwork.com/?p=24</guid>
		<description><![CDATA[Web safe colors are basically any color that will display the same on any computer. Of course, different browsers and monitors will not be exactly the same, but for this exercise, we will assume they are the same.  The list of color safe ranges is a rather limited color combination set created from .gif image [...]]]></description>
			<content:encoded><![CDATA[<p id="top" />Web safe colors are basically any color that will display the same on any computer. Of course, different browsers and monitors will not be exactly the same, but for this exercise, we will assume they are the same.  The list of color safe ranges is a rather limited color combination set created from .gif image file type, which is the basic image type for html files. The .gif image files have a maximum of 256 possible colors, however only 216 of the 256 colors will display the same on all comptuers. The chart below gives you the 216 colors that are considered web safe colors.</p>
<p style="text-align: center;"><img class="aligncenter size-full wp-image-31" src="http://fastwebwork.com/wp-content/uploads/2009/06/untitled1.jpg" alt="Web Safe Colors" width="606" height="528" /></p>
]]></content:encoded>
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		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Usability, why and how</title>
		<link>http://fastwebwork.com/?p=13</link>
		<comments>http://fastwebwork.com/?p=13#comments</comments>
		<pubDate>Fri, 24 Apr 2009 19:19:48 +0000</pubDate>
		<dc:creator>Alicia</dc:creator>
				<category><![CDATA[Usability]]></category>

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		<description><![CDATA[Usability testing can increase application adoption.  f you want to encourage your staff to become usability aware, you should require that each of them to attend and observe one usability testing session. ]]></description>
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<h3>User Centered Design<span style="font-weight: normal; font-size: 13px;"> </span></h3>
<p class="MsoNormal">Web applications are written to help people accomplish their objectives more efficiently.<span> </span>Each user has very specific ideas of what they want an application to do for them, and though most designers have excellent goals, but there are times they don&#8217;t always mesh with end users’ needs.<span> </span>The most over-used phrase for developers is:<span> </span>“It’s a training issue.”<span> </span>In fact, nothing could be further from the truth.<span> </span>The general principal for most users is:<span> </span>“If something is too hard to use, I tend to avoid it.”<span> </span>They have no desire to “train” on a new system.<span> </span>A <em>User Centered Design</em> model is necessary to building quality software.<span> </span>This includes usability testing, in order to determine if the software being built is user friendly.<span> If you want to encourage your staff to become usability aware, you should require that each of them to attend and observe one usability testing session. </span></p>
<p class="MsoNormal"><em><span>By focusing on User Centered Design, we increase adoption rates.<span> </span>Usability can be described by the following:<span> </span>the extent to which the intended user can meet his or her goals using the system being tested. </span></em></p>
<p class="MsoNormal">Pages and features should be either self evident or self explaining.<span> </span>Web pages are scanned, not read, and anything that is not intuitive will go ignored.<span> </span>Users typically focus on the first ‘reasonable’ choice and very few take time to read instructions, preferring to forge ahead and muddle through.<span> </span>There is just no substitute for the experience of watching your customers try their best to navigate a system that you have designed for them.<span> </span>The way subjects actually use your system may reveal bugs that are invisible to you. It also may suggest enhancements that were not obvious during the initial design stages.<span> </span><span> </span></p>
<p class="MsoNormal">A Usability Test should be performed during the beginning stages of development.<span> </span>When done properly, these tests are excellent tools to learn more about how users interact with an application.<span> </span>When done during the design phase, developers can save time and money by <span>identifying usability shortcomings before releasing a new system (or in the early stages of a redesign), when changes can still be made relatively inexpensively.<span> </span>Be prepared, some feedback will be negative, it is not personal even if it is hard to swallow.<span> </span>This should be seen as positive feedback in order to improve the experience for the users.</span></p>
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<h3>The following steps are needed to set up a simple questionnaire style usability test:</h3>
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<p class="MsoNormal">1 – Define target audience for application.</p>
<p class="MsoNormal">2 – Find the correct user group with a pre-test questionnaire. The user group should have a broad range of skills.<span> </span>Some of the users should know how the system works, some should be very computer savvy, and some should be computer challenged.<span> </span>There should be approximately 10 to 15 people in the user group. Some usability testing groups offer a reward to testers for their participation in the study.<span> </span>This should be a consideration if it is difficult to get volunteers to participate in the testing group.<span> </span></p>
<p class="MsoNormal">3 – Create a set of tasks for the testers to follow.</p>
<p class="MsoNormal">4 &#8211; Create the usability questionnaire, include tasks for testers to follow with corresponding questions.</p>
<p class="MsoNormal">5 – Write a Post-task questionnaire to be answered without the computer.</p>
<p class="MsoNormal">6 &#8211; Choose a testing screener. <span> </span><span>Screeners are not there to help the tester use the application but to observe and record actions and reactions silently.<span> <span>Write down any observations</span>, even the gaps. Notice all the sounds and behaviors and comments that might be relevant. Remind the subject to verbalize and be as open with their thinking as possible.<span> </span>Any questions the screener may have should be written down and asked after the testing is completed.<span> </span></span></span></p>
<p class="MsoNormal"><span>7 &#8211; The tester is there to find out what can and can not be done without help, and should be able to find all the answers to their questions in the help files.</span></p>
<p class="MsoNormal">8 &#8211; Set up the computer in a conference room or office for one tester at a time to walk through the site, trying to follow the task list given, and answer the corresponding questions with no distractions or interruptions.</p>
<p class="MsoNormal">9 – Send a follow-up thank you note to each user, thanking them for their time and input.</p>
<p class="MsoNormal">10 – Compile data from pretest, test and follow up questions.</p>
<p class="MsoNormal">11 &#8211; Review data and make updates to the UI as appropriate.<span> </span></p>
<h3>Some of the Questions the Usability Testing should answer:</h3>
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<p class="MsoNormal">How do people interact with the system you are testing?</p>
<p class="MsoNormal">What is difficult or easy for people to do?</p>
<p class="MsoNormal">What makes sense about it?</p>
<p class="MsoNormal">What is exciting about it?</p>
<p class="MsoNormal">What changes would users like to see?</p>
<p class="MsoNormal">What do they really hate about it?</p>
<p class="MsoNormal">What additional tools, information, skills, and support will people really need to use your system?</p>
<p class="MsoNormal"><a name="content"></a></p>
<p class="MsoNormal"><span>Speed of task completion?</span></p>
<p class="MsoNormal"><span>Error rate?</span></p>
<p class="MsoNormal"><span>Subjective user satisfaction? </span></p>
<p class="MsoNormal">Their demographic background</p>
<p class="MsoNormal">What are users’ overall reactions?</p>
<p class="MsoNormal">How do users react to individual screens (characters, layout, sequences and moving between screens)?</p>
<p class="MsoNormal">Is your terminology and system information (system status, instructions, error messages, etc.) easy for users to understand and act on?</p>
<p class="MsoNormal">How easy is learning to use the system for your users?</p>
<p class="MsoNormal">How capable is your system (speed, reliability, and error correction facilities)?</p>
<h3><a name="questionnaire"></a></h3>
<p class="MsoNormal"><span lang="EN"> </span></p>
<p class="MsoNormal"><span lang="EN">Below is a list of questions that can be added to the survey.<span> </span>These will need to be expounded on and put in the task style of questions.<span> </span>This is by no means a complete list.<span> </span></span></p>
<p class="MsoNormal"><span lang="EN"> </span></p>
<p class="MsoNormal"><span lang="EN"><span>1)<span> </span></span></span><span lang="EN">In the past year I have used this system (never, occasionally, regularly)</span></p>
<p class="MsoNormal"><span lang="EN"><span>2)<span> </span></span></span><span lang="EN">In the past month I have used this system (Not at all, 1-3 times a month, Once a week, 2-4 times a week, Daily)</span></p>
<p class="MsoNormal"><span lang="EN"><span>3)<span> </span></span></span><span lang="EN">What tasks do you currently use this system to perform? </span></p>
<p class="MsoNormal"><span lang="EN"><span>4)<span> </span></span></span><span lang="EN">What features do you use most often? </span></p>
<p class="MsoNormal"><span lang="EN"><span>5)<span> </span></span></span><span lang="EN">What do you like most about this application?</span></p>
<p class="MsoNormal"><span lang="EN"><span>6)<span> </span></span></span><span lang="EN">What do you like least?</span></p>
<p class="MsoNormal"><span lang="EN"><span>7)<span> </span></span></span><span lang="EN">If you were able to make changes to this application, what would you like to change? </span></p>
<p class="MsoNormal"><span> <img src='http://fastwebwork.com/wp-includes/images/smilies/icon_cool.gif' alt='8)' class='wp-smiley' /> <span> </span></span>Have you used another application that is similar?<span> </span></p>
<p class="MsoNormal"><span>a.<span> </span></span>If yes, please give the name of the product.</p>
<p class="MsoNormal"><span>b.<span> </span></span>What features did the other application have that you liked and why?</p>
<p class="MsoNormal"><span lang="EN"><span>c.<span> </span></span></span>What features did the other application have that you did not like and why?</p>
<p class="MsoNormal"><span lang="EN"><span>9)<span> </span></span></span><span lang="EN">The tasks were easy to follow.<span> </span>(Strongly disagree, Disagree, Neutral, Agree, Strongly Agree)</span></p>
<p class="MsoNormal"><span lang="EN"><span>10)<span> </span></span></span><span lang="EN">The tasks resembled problems I encounter while working on the system. (Strongly disagree, Disagree, Neutral, Agree, Strongly Agree)</span></p>
<p class="MsoNormal"><span lang="EN"><span>11)<span> </span></span></span><span lang="EN">I was able to complete the assignment.<span> </span>(Strongly disagree, Disagree, Neutral, Agree, Strongly Agree)</span></p>
<p class="MsoNormal"><span lang="EN"><span>12)<span> </span></span></span><span lang="EN">While working, I was always able to tell what was going on.<span> </span>(Strongly disagree, Disagree, Neutral, Agree, Strongly Agree)</span></p>
<p class="MsoNormal"><span lang="EN"><span>13)<span> </span></span></span><span lang="EN">The words and definitions used were familiar.<span> </span>(Strongly disagree, Disagree, Neutral, Agree, Strongly Agree)</span></p>
<p class="MsoNormal"><span lang="EN"><span>14)<span> </span></span></span><span lang="EN">I felt that I was in control over the task at hand.<span> </span>(Strongly disagree, Disagree, Neutral, Agree, Strongly Agree)</span></p>
<p class="MsoNormal"><span lang="EN"><span>15)<span> </span></span></span><span lang="EN">I was able to find the buttons and commands that I needed. (Strongly disagree, Disagree, Neutral, Agree, Strongly Agree)</span></p>
<p class="MsoNormal"><span lang="EN"><span>16)<span> </span></span></span><span lang="EN">I was not worried about making irrevocable mistakes.<span> </span>(Strongly disagree, Disagree, Neutral, Agree, Strongly Agree)</span></p>
<p class="MsoNormal"><span lang="EN"><span>17)<span> This system</span></span></span><span lang="EN"> was efficient to use.<span> </span>(Strongly disagree, Disagree, Neutral, Agree, Strongly Agree)</span></p>
<p class="MsoNormal"><span lang="EN"><span>18)<span> </span></span></span><span lang="EN">The error messages I encountered were useful.<span> </span>(Strongly disagree, Disagree, Neutral, Agree, Strongly Agree)</span></p>
<p class="MsoNormal"><span lang="EN"><span>19)<span> </span></span></span><span lang="EN">I was able to find help for my questions.<span> </span>(Strongly disagree, Disagree, Neutral, Agree, Strongly Agree)</span></p>
<p class="MsoNormal"><span lang="EN"><span>20)<span> </span></span></span><span lang="EN">The help I found was useful.<span> </span>(Strongly disagree, Disagree, Neutral, Agree, Strongly Agree)</span></p>
<p class="MsoNormal"><span lang="EN"><span>21)<span> </span></span></span><span lang="EN">Overall, I was comfortable working with the system.<span> </span>(Strongly disagree, Disagree, Neutral, Agree, Strongly Agree)</span></p>
<p class="MsoNormal"><span lang="EN"><span>22)<span> </span></span></span><span lang="EN">I can imagine the problems that this system could solve.<span> </span>(Strongly disagree, Disagree, Neutral, Agree, Strongly Agree)</span></p>
<p class="MsoNormal"><span lang="EN"><span>23)<span> </span></span></span><span lang="EN">I would want to use this system to solve problems.<span> </span>(Strongly disagree, Disagree, Neutral, Agree, Strongly Agree)</span></p>
<p class="MsoNormal"><span lang="EN"><span>24)<span> </span></span></span><span lang="EN">Rate how easy or difficult it was to run a report.<span> </span>(Very Difficult, Moderately Difficult, Neither Easy or Difficult, Moderatly Easy, Very Easy) </span></p>
<p class="MsoNormal"><span><span>25)<span> </span></span></span><span>What was easiest to do or understand? (If you need more room, write on the back of this page.)</span></p>
<p class="MsoNormal"><span><span>26)<span> </span></span></span><span>What was the hardest to do or understand? (If you need more room, write on the back of this page.)</span></p>
<p class="MsoNormal"><span><span>27)<span> </span></span></span><span>When you were exploring the site, what items or features did you look at?<span> </span>What were your observations about what you saw?<span> </span>(If you need more room, write on the back of this page.)</span></p>
<p class="MsoNormal"><span><span>28)<span> </span></span></span><span>Optional: Please add any additional comments you may have.<span> </span>(If you need more room, write on the back of this page.)</span></p>
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